Return & Refunds Policy

Last updated: January 2026

We want you to love every purchase from Fast Global Drop Shipping Hub. If you're not completely satisfied, our Return & Refunds policy ensures a fair and transparent process. Since we operate on Cash on Delivery, refunds are processed accordingly, ensuring you face zero financial risk.

1. Return Eligibility

Returns are accepted within 48 hours of delivery for damaged, defective, or incorrect items. Products must be in their original condition with all packaging and accessories intact.

2. Condition of Items

Returned items must be unused, in original packaging, and include all tags, manuals, and accessories that came with the product.

3. Return Process

To initiate a return, contact our support team within 48 hours of delivery with your Order ID and clear photos of the issue. Our team will review your request and provide return instructions if approved.

4. Refund Method

Since we only accept Cash on Delivery, refunds are issued as store credit or bank transfer. Cash refunds are not available through online transfers.

5. Processing Time

Approved refunds and replacements are processed within 5-7 business days of receiving the returned item.

6. Non-Returnable Items

Certain items are non-returnable for hygiene and safety reasons:

7. Damaged on Arrival

If your item arrives damaged, please refuse delivery and report the issue immediately. If damage is discovered after acceptance, contact support within 48 hours with photos.

8. Wrong Item Received

If you receive an incorrect item different from your order, contact us within 48 hours. We will arrange for the correct product to be sent at no additional cost.

9. Return Shipping

Return shipping costs for defective or incorrect items are covered by Fast Global Drop Shipping Hub. For change-of-mind returns on eligible items, return shipping costs are the responsibility of the customer.

10. Customer Support

Our support team is available to assist with all return and refund queries. We strive to resolve every issue fairly and promptly. Contact us for assistance.